
15 Troubleshooting
If you notice unexpected operation of the Maretron N2KView System, follow the
troubleshooting procedures in this section to remedy simple problems.
Troubleshooting Procedure
No data on the N2KView screen
(all components display dashes
for the data value and gauge
indicators are at the end stop
(peg))
Select the Commands & Settings Tab and
open the Connections dialog. Press the
Connect button, and look at the
Connection Status: message for
suggestions as to how to solve the
problem.
Make sure that N2KServer is running on
the computer whose Host address is
specified in the Connections window. You
can confirm this using N2KServer Service
Manager.
Make sure that the NMEA 2000 gateway
on the N2KServer computer is plugged into
a powered-on NMEA 2000 network and to
a USB port on the N2KServer computer,
and is not being accessed by another
program. You can confirm this by stopping
the N2KServer service and making sure
that the NMEA 2000 gateway you are
using to interface to the NMEA 2000
network appears in the Gateway Serial
Port list in the N2MServer Service
Manager.
Make sure that the IP address of the
computer running N2KServer is entered
into the Server IP Address textbox on the
Connection page of the N2KView station.
Make sure that the Server Port Number
textbox of the Connection page of the
N2KView station has the value 6544 in it.
Make sure that the value entered into the
Enter the Encryption Password textbox on
the Connection page of the N2KView
station matches the value entered into the
Server Password textbox of N2KServer
Revision 4.0.2 Page 362
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